Frequently Asked Questions - View and Buy from Rastall Art

Please contact us to arrange your personal viewing appointment.

• Browse the gallery for artwork/s you would like to view.

• Call us on 07990 831917, or email us via the contact form with the painting/s you are interested in.

• We will contact you and confirm your viewing date and time by email, this will ensure your art is onsite and available to view on the day.

• Come to our Home Gallery in the Cotswolds to view the artwork. There is no obligation to buy. You are welcome to view at your leisure.

• If you love the painting, you can buy it and take it home on the day.

Payment is via bank transfer or card payments on site.

• Please browse and add your selection to your shopping basket.

• Pay for your basket through our secure online system (if you prefer to pay via bank transfer, please call us).

• Select your delivery or collection option.

• Complete the online purchase process.

• Once you have completed your purchase, we will contact you to arrange delivery, or to find a suitable time for you to collect the art piece from us – It’s your choice, We do not charge additional for delivery within Mainland England, Wales and Scotland.

For the Highlands, Islands and Ireland please contact us, prior to purchasing so we can confirm delivery options with you.

Delivery

Rastall Art will ensure your art is delivered to you safely and securely. We do not charge additional costs for delivery within England, Wales and Mainland Scotland.

For the Highlands, Islands and Ireland please contact us, prior to purchasing through the online service.

Collection

Once you have purchased your artwork through our online store, please email or call us to arrange a convenient collection time.

You are very welcome to come and view the artwork at our home gallery beforehand. As always there is no obligation to buy.

Payment can be made through our secure online shopping on this website.

Most UK Debit and Credit Cards are accepted through Stripe, our third-party payment provider and uses secure protocols.

We can arrange for payment via bank transfer if you prefer, please call us to discuss this.

The Artist’s Resale Right (“ARR”) affords the creators of original works of art, which include graphic works, paintings, sculptures and collages, the right to a royalty when their work is resold through a qualifying intermediary, such as an auction house or art dealer.

Where ARR is applicable, Rastall Art has detailed this in the artwork description. The ARR rate (for example 4%) will be added at the checkout prior to payment.

We are supportive of Artist Rights.

Please read our Terms and Conditions of Sale and only proceed with your purchase if you wish to be bound by them. Please contact Rastall Art if you wish to discuss any of the terms.

Terms and Conditions of Sale

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

·  Functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·  Analytics and performance cookies are used on this website, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

For further information, please read our Privacy and Cookies Policy

We would be delighted to talk to you if you are thinking of selling any artwork from your collection.

We are frequently travelling throughout the UK. Please call us on 07990831917 or email simon@rastall.art if you would like to discuss anything.

Thank you for purchasing your art from Rastall Art.

Please review our Returns and Refund Policy below. If anything is unclear or you have more questions please contact us via the Contact page.

In order to be eligible for a refund, you have to cancel your order prior to it being dispatched for delivery to you.

Your Order Cancellation Rights

You are entitled to cancel your order within 3 days of placing your order without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by completing the contact form on our website at www.rastall.art/contact.

We will reimburse you no later than 14 days from the day on which we receive notification of your cancellation. We will use the same means of payment as you used for the order.

Returns

We do not accept returns unless by prior agreement, which will have been accepted in writing by both parties. And only if eligible as noted in our Terms and Conditions Policy.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us via our website: www.rastall.art/contact